Privacy Policy

At Vastra Vibes, your privacy is our priority. This Privacy Policy outlines how we collect, use, share, and protect your personal information when you visit and interact with our website, vastravibes.com. By using our services, you agree to the practices described below. Please read this policy carefully to understand how your data is handled.

1. Information We Collect

a. Information You Provide Directly:

We collect the following information when you place an order, create an account, or communicate with us:

  • Contact details: Name, email, phone number, billing and shipping addresses

  • Payment information: UPI, credit/debit card, or other payment details

  • Account preferences: Username, password, and saved preferences

  • Messages: Emails, chats, or support interactions

b. Automatically Collected Information:

When you browse our website, we automatically collect:

  • Device and browser type

  • IP address for security and location purposes

  • Cookies and tracking tools to remember cart items, preferences, and interactions

  • Browsing behavior such as pages visited, time spent, and clicks

c. Information from Third Parties:

We may receive data from:

  • Payment gateways for transaction processing

  • Social media accounts (if connected)

  • Delivery partners for shipping updates

2. How We Use Your Information

Your information helps us:

  • Fulfill and deliver your orders

  • Provide customer support

  • Customize your shopping experience

  • Recommend products and offers based on preferences

  • Improve website performance and usability

  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information. We only share data with trusted partners who support our operations, such as:

  • Payment gateways

  • Courier and logistics services

  • Website and hosting platforms

  • Customer service tools and analytics providers

These partners are bound to handle your data securely and only for specific tasks.

4. Cookies and Tracking

We use cookies to:

  • Ensure website functionality

  • Analyze site traffic and behavior

  • Deliver personalized promotions and reminders

You may adjust cookie preferences via your browser settings, though it may affect certain site features.

5. Data Security

We implement industry-standard security practices including:

  • SSL encryption

  • Restricted access to personal data

  • Regular audits and security checks

While we strive to safeguard your data, no method is 100% secure.

6. Your Rights

You may request to:

  • Access or correct your data

  • Delete your data (if not legally required to retain it)

  • Unsubscribe from marketing emails via the opt-out link in our emails

For any of these, contact us at support@vastravibes.com (email placeholder).

7. Data Retention

We retain your information as needed to:

  • Complete your purchases and support requests

  • Meet legal, financial, and security obligations

8. Children’s Privacy

Vastra Vibes does not knowingly collect information from individuals under 18 years of age.

9. Updates to the Policy

We may update this Privacy Policy as needed. Changes will be posted on this page with a revised date. Continued use of the website implies your acceptance.

10. Contact Us

If you have questions or concerns about this policy or your personal information:

Email: support@vastravibes.com

Phone: [Insert business contact number]

Trade Name: Vastra Vibes

Address: [Insert registered business address]